Supported Devices
The following device types are currently supported.
Any PC that is running Windows 10, 64-bit (1909 or later).
Screen Saver Setup Instructions
To get started, use the following steps to create at least one Screen Saver Configuration:
Start by logging into your Carousel Cloud Account and navigating to Configure > Players > Express Players and press the How to Share button to the right of the Express Player you wish to use as your screen saver.
Download the provided installer using the “Download” link provided
This will download the Carousel Screen Saver installer. You can use the same installer on any compatible Windows PC, it is not unique to the computer you are using. Simply double click the Carousel.Cloud.Screen.Saver.Installer.msi file to install the screen saver on your computer (Note: you will have to allow the installer to make changes because screen savers are installed into the Windows system).
Once the Screen Saver has been installed you will need to set the appropriate Screen Saver settings in the Control Panel. First, use the Start menu to enter the Control Panel, then use the search box to search for “screen saver” and then click Change screen saver.
Once the Screen Saver Settings are displayed, select Carousel Cloud from the list of available screen savers and then click Settings… to configure it.
Lastly, copy and Paste in the Site Name and Player ID from the Screen Saver Configuration you created earlier and press Save.
Your Carousel Cloud Screen Saver is now installed and configured! Next time the Screen Saver on your PC is activated, your Carousel Cloud Channel will be displayed.
Troubleshooting
Here are a few options to try if you ever experience any problems with the Screen Saver:
Make sure the Site Name and Player ID are entered correctly in the Screen Saver Settings.
Watch for any error messages when the Screen Saver is launched.
Make sure you are using the most recent version of the Windows Screen Saver. You can repeat the download and installation steps at the beginning of this guide to update the screen saver at any time.
Re-install the Windows Screen Saver for Carousel Cloud by removing it in Add/Remove Programs and following the installation procedure again. The configuration is stored in
%appdata%\Carousel Cloud
and can be removed if during the re-installation process.
Video Specifications
Video content is not supported on the Windows Screen Saver player.