This article assumes some previous knowledge of basic Carousel Cloud concepts like Channels, Zones, and Bulletins. Please check out our Carousel Academy training for more in-depth learning!
You can use Fullscreen Alerts to take over the whole screen on a Carousel Cloud Channel or Alert Bulletins for a single Zone. Both of these can be scheduled and triggered.
Full Screen Alert
Create a new Full Screen Alert Zone from the top-right menu > Configure > Zones > Click ‘New’ at the top. Use the ‘Zone Type' dropdown and select 'Full Screen Alert’.
Enter a name for the Zone and add any Tags, also make sure to set your resolution to be the full size of the Channel it will be used on (usually 1920x1080 for HD or 3840x2160 for 4k). Hit ‘Save’ at the top.
You’ll now have a Zone to use for Full Screen Alerts. Next, you’ll want to subscribe a Channel (or several Channels) to this Zone. Use the top-right menu > Configure > Channels > click the pencil next to your Channel.
Once you’re on the Edit Channel screen, go to Settings to modify the Full Screen Alert Subscriptions.
If you have more than one in this list, you can drag and drop them to arrange the order of importance. This means that you can put a really important alert zone (maybe for campus-wide messages or corporate alerts) over another one based on alert priority. This allows for some flexibility since people use these creatively with scheduling.
Next, create or schedule a Bulletin in the Full Screen Alert Zone. Go back to the Main Menu (top-left), and use the Zone Selector to select the Full Screen Alert Zone you’ve created.
Create a New Alert, configure your message, and click Publish!
Now the Channel subscribed to this Full Screen Alert Zone will only display this Bulletin until I delete it or change the schedule so it’s no longer Active.
Alert Bulletins
Most Bulletins can be made an alert by toggling ‘Is this an alert?'. This setting is under 'Extras' while editing a Bulletin.
After you click ‘Publish’ the Zone will change to Alert Mode. The Alert Bulletin that’s scheduled will take over your Zone until it’s no longer Active or it’s disabled. You can have more than one in rotation and active.