Carousel Academy

Articles in this section

Express Player Setup for Tablets

  • Updated

Goal: Configure an express player, or simply view an express player content feed, on a tablet

Please note:

  • Since the express player is essentially just displaying Carousel Cloud content in a web browser, many devices are supported.

    1. The specific devices and software we’ve tested with are:

      1. Safari on iPad running iPadOS 12 (and newer)

      2. Chrome on Samsung running Android 8.2 (and newer)

      3. Chrome Version 85.0.4183.133

  • The express player for tablets can be deployed manually or with an MDM solution such as Jamf or Google MDM. These MDM systems can distribute an express player as a website in bulk to many devices at once.

  • This support article explains both the functional differences and when to use an express player vs dedicated player

  • Express players are an add-on feature that may not be included with your current Carousel Cloud subscription. Please contact your Customer Success Manager for more information if needed.

  • Both Full Screen and Zone Alerts can be delayed up to approximately 1 minute. For this reason, we do not recommend express players for emergency alerts

Overview of the Setup Process

  1. Obtain the express player URL from Carousel Cloud

  2. Configure and deploy (manually or via MDM) or simply view the express player content feed

  3. Done!

Viewing and Deploying the Express Player URL

The express player URL can be found by clicking the How to Share button in Carousel Cloud as shown below:

If you need to deploy the express player using an MDM, use the express player URL when configuring your deployment. After deployment, simply click the Carousel logo on your home screen to launch it.

Using the same express player URL, you can also view the express player content feed directly in a web browser or by manually adding Carousel to the home screen on your tablet, as described below.

Making a Shortcut to an Express Player URL using Safari on iPad

Please note:

  • On an iPad, you can only add items to the home screen using Safari, no other browsers work.

  • If you open the express player URL link directly from your email, it will open with whatever your default browser is configured in the Settings app. In order to open in Safari, copy and paste the express player URL directly into Safari.

  1. As shown below, visit the express player URL in Safari

  2. Select the 'Share' button

  3. Choose 'Add to Home Screen'

Making a Shortcut to an Express Player URL using Chrome

  1. As shown below, visit the express player URL in Chrome

  2. Press the three dots in the upper right next to the address bar

  3. Select 'Add to Home screen'

    1. You may also be prompted to add the channel to the home screen at the bottom; either option works

Once it has been added to your home screen, you simply click on it to launch and then view the express player

Related articles