Player | Hardware and Software Support Policy |
|---|
Amazon Signage Stick | Pending |
|---|
Android | Pending |
|---|
Apple TV | Carousel will provide support for current Apple TV hardware (that is supported by Apple), running the latest version of tvOS. We will also do our best to provide support for the immediately previous tvOS version. While our Carousel Cloud Player app may also run on older Apple TV hardware and/or tvOS versions without issues, we will not implement software fixes for issues that only occur on a previous version of tvOS. To resolve certain technical issues, you may need to upgrade to the latest version of tvOS and/or upgrade to a current Apple TV hardware model that is supported by Apple.
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BrightSign | Carousel will provide support for current BrightSign hardware (that is supported by BrightSign), running the latest production version of BrightSignOS. We will also do our best to provide support for the minimum supported BrightSignOS version for a given player model. While our Carousel Cloud app for BrightSign may also run on older BrightSign hardware and/or BrightSignOS versions without issues, we will not implement software fixes for issues that only occur on a non-production version of BrightSignOS. To resolve certain technical issues, you may need to upgrade to the latest production version of BrightSignOS, the latest beta version of BrightSignOS, and/or upgrade to a current BrightSign hardware model that is supported by BrightSign.
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|---|
ChromeOS | Pending |
|---|
iPad | Carousel will provide support for current iPad hardware (that is supported by Apple), running the latest version of iPadOS. We will also do our best to provide support for the immediately previous iPadOS version. While our Carousel Cloud Player app may also run on older iPad hardware and/or iPadOS versions without issues, we will not implement software fixes for issues that only occur on a previous version of iPadOS. To resolve certain technical issues, you may need to upgrade to the latest version of iPadOS and/or upgrade to a current iPad hardware model that is supported by Apple.
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|---|
LG webOS | Pending |
|---|
Mac | Carousel will provide support for current Mac hardware (that is supported by Apple), running the latest version of macOS. We will also do our best to provide support for the immediately previous macOS version. While our Carousel Cloud Player app may also run on older Mac hardware and/or macOS versions without issues, we will not implement software fixes for issues that only occur on a previous version of macOS. To resolve certain technical issues, you may need to upgrade to the latest version of macOS and/or upgrade to a current Mac hardware model that is supported by Apple.
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|---|
Mersive Solstice | Pending |
|---|
Philips Professional | Pending |
|---|
Samsung Tizen | Pending |
|---|
Screenbeam | Pending |
|---|
Web Browser (PWA) | Pending |
|---|
Windows Desktop App | Pending |
|---|
Zoom | Pending |
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