For security reasons, we can not manage your Carousel Cloud user accounts or user permissions. All user account login or permissions questions need to be directed to your internal Carousel Cloud site admin or user account team for review.
If you have questions about user account management in Carousel Cloud that go beyond the information provided in the support articles linked below, we'd be happy to assist where we can.
Information regarding general user account management is posted here.
Information for inviting new users to Carousel Cloud can be found here.
If there is nobody in your organization who can log in to your Carousel Cloud site, we can send a new Carousel Cloud site admin invitation to someone at your organization to regain access to your Carousel Cloud site. To ensure this is done as securely as possible, please submit a support ticket to begin the process.