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Carousel Cloud Player Setup for ChromeOS

  • Updated

Goal: Configure the Carousel Cloud Player app on your Chrome device, and then register the Chrome device as a player in the Carousel Cloud web interface

Supported Carousel Cloud Features

Please note:

  • Carousel Cloud supports:

    • The most current version of ChromeOS

    • All other fully supported versions of ChromeOS.  Fully supported means at minimum, all required security updates are applied.

  • Specific questions about hardware that meets the above criteria, and your specific digital signage needs, should be directed to your systems integrator or Carousel Cloud reseller to choose appropriate devices

  • In order to complete the following instructions, you will need to have a Chrome Enterprise account

    • You can find information for this from Google on this link

Overview of the Setup Process

  1. Configure and deploy the Carousel Cloud Player App

  2. Register the Chrome Device as a player in the Carousel Cloud web interface

  3. Done!

ChromeOS Player Setup Process

  1. Obtain the Chrome Enterprise provisioning URL

    1. Log in to Carousel Cloud

    2. Click on the gear in the upper-right corner

    3. Click on Configure

    4. Select Players

    5. Choose Player Setup

    6. Click on Chrome Enterprise

    7. Copy the URL provided

  1. In the Google Admin console, go to Device Management>Chrome>Apps & Extensions>Kiosks

  1. Create a new app, and paste in the Chrome Enterprise URL you previously copied from Carousel Cloud

  1. The final app configuration step is to set the app to launch automatically using the Auto-launch app function. This will make your configured ChromeOS players auto-launch the Carousel Cloud Player app in Kiosk mode.

  2. To test the app, please restart your ChromeOS device and if working correctly, the device will display a player activation screen, as shown below

  1. Lastly, you will need to register the ChromeOS device as a player in Carousel Cloud

    1. If you are only registering a few players, you can follow the steps under the heading Player Activation in this Carousel Cloud article

    2. For large deployments, follow the steps under the heading Batch Registration in this Carousel Cloud article to register multiple players simultaneously

  2. Once the ChromeOS players are registered in Carousel Cloud, the selected players will begin to display your default cloud channel or the channel you specify during the registration process

Additional Notes for Kiosk Setup

To keep a Google Chromebox kiosk device on, complete each of the following:

  1. Under Action on idle select Do nothing

  2. In Screen dim timeout in minutes, enter 0

  3. In Screen off timeout in minutes, enter 0

  4. From the app that needs the kiosk device to be always on, in Apps & extensions>Kiosks, enable Allow App to Manage Power

Troubleshooting Information and Guided Steps

Carousel Cloud Player Troubleshooting Articles

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