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Carousel Cloud Player Setup for Philips Professional

  • Updated

Goal: Configure and install the Carousel Player app on your Philips Professional device, and then activate the Philips device as a player in the Carousel Cloud web interface

Supported Carousel Cloud Features

Please note:

  • Philips Professional Hardware/Software Support Policy

  • Specific questions about hardware that meets the criteria linked above should be directed to your systems integrator or Carousel Cloud reseller to choose appropriate devices for your digital signage requirements

Overview of the Setup Process

  1. Configure and install the Carousel Player App (Directly on the device or by using a Philips ProStore account)

  2. Activate the Philips device as a player in the Carousel Cloud web interface

  3. Done!

Philips Player Setup Process

  1. To install the Carousel Player app through the Philips ProStore webpage:

    1. Log in or create a new account on the Philips ProStore

    2. Request access to the Carousel Player application by emailing your ProStore Manager

    3. Within your Wave account, select the Carousel Player application as the content for your Philips display

  1. To install the Carousel Player app directly on the Philips device:

    1. Log in to Carousel Cloud

    2. Click on the gear in the upper-right corner

    3. Click on Configure

    4. Select Players

    5. Choose Player Setup

    6. Click on Philips

    7. Click on the link for Carousel Player APK

    8. After downloading, follow your device manufacturer’s steps to complete installation

  1. After the application has been installed and launched, the device will display a player activation screen, as shown below

  1. Lastly, you will need to activate the Philips device as either a dedicated or express player in Carousel Cloud. Dedicated vs express player differences are explained in more detail in this article.

    1. To complete player activation, you can follow the steps under the heading Player Activation in this Carousel Cloud article

  2. Once the Philips players are registered in Carousel Cloud, the selected players will begin to display your default cloud channel or the channel you specify during the registration process

Troubleshooting Information and Guided Steps

Carousel Cloud Player Troubleshooting Articles


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