Life’s good at Carousel! Carousel Cloud supports LG’s webOS platform for digital signage!
Important info about Supported LG webOS Devices
SoC Displays Running WebOS 4.1 & 6.0
LG's commercial line has many different options and it's important to select a compatible model. The models listed here are representative of SoC displays running WebOS 4.1 and 6.0:
WebOS 4.1: 98" - 43" UH5F Series and the 22" SM3G Series
WebOS 6.0: 86" - 43 UL3J Series and the 32" SM5J Series
Compatible displays must have LG's System On Chip (SOC) running either WebOS 4.1 or 6.0. Displays that do not meet this requirement are not supported. (e.g. the UR6 series is not supported as it does not have the SOC feature) . We recommend testing any display for compatibility before deploying your signage network. Please contact your LG representative for any questions regarding displays that have SOC with WebOS 4.1/6.0 compatibility.Additional Info
The following bulletin types are not supported for LG webOS.
Interactive Bulletins
HDMI Bulletins
The following bulletin types have limited support for LG webOS.
YouTube bulletins
Due to hardware constraints on the LG platform, Youtube bulletins are only supported in a limited capacity. Displaying more than one or two Youtube bulletins on a channel using an LG webOS player will cause the display to periodically restart its self, resulting in a few seconds of a black screen before returning to displaying the signage channel.
Important note! - Make sure to automatically set your LG Displays’s Date and Time Settings in General Settings > Time and Date when configuring it. If it is not set correctly, the player will be unable to connect to Carousel Cloud.
Player Setup Instructions
Log into Carousel Cloud and navigate to the main configuration menu by clicking on your username and selecting Configure.
Then select Players.
Select Player Setup, then select LG webOS from the list. This will reveal the URL you will use to configure the LG Device.
WebOS Setup
Important note! - Make sure to automatically set your LG Displays’s Date and Time Settings in General Settings > Time and Date when configuring it. If it is not set correctly, the player will be unable to connect to Carousel Cloud.
On your LG display, select SI Server Settings.
Set the On position for Fully Qualified Domain Name and enter the URL the player setup menu into the field provided. Set the Application Launch Mode to Local and the Application Type to IPK. Ensure Auto Set is Off. Once all of those settings are in place, press the Remote button for Local Application Upgrade and the app will download and you will see a message indicating success.
Power the device off and back on again. When it turns back on, it will automatically load the Carousel Player app.
Once the LG enters digital signage mode, the Carousel Cloud player registration screen will be displayed. Then you may follow the on-screen instructions to register your player. For large deployments, follow the steps in this article to batch register multiple players simultaneously. Once registered, it will begin to display either your initial channel or the channel specified during batch registration.