Account Renewals
Questions about your account renewals: renewals@carouselsignage.com
Billing
Billing questions for your Carousel Cloud subscription: billing@carouselsignage.com
Customer Success
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If any of the following apply, reach out to: csm@carouselsignage.com
If you want to connect with your customer success manager
If you have general questions about your Carousel Cloud account
If you need to request security or legal reports (HECVAT, SOC 2, etc.)
If none of the other listed contacts in this article fit your needs or questions
Orders
Sending in a purchase order? orders@carouselsignage.com
Sales
To get in touch with our sales team: sales@carouselsignage.com
Technical Support
If you have any technical questions or need technical support, start by visiting our support center
If you can’t find the answers you need in our knowledge base, please submit a support ticket using the orange Submit a request link located at the bottom of any support center page, as shown in the screenshot below
Training
The following webpage and its included videos cover many of the basics of the specific terminology we use, and how Carousel Cloud works at a basic level: Carousel Essentials
If you’d like to sign up for a free Zoom webinar with our Carousel Cloud trainer, you can do that here
If you have other questions about training: training@carouselsignage.com