Please Note:
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The process explained below requires BRS Carousel Cloud app version 2.0.3.0 or newer
If needed, step 5 in this support article explains how to check for and install the latest BRS Carousel Cloud app version
To set a resolution using a video mode plugin for Bluefin signage players:
Navigate to this link: https://www.thebluefin.com/downloads
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Scroll until you see the heading for Video Mode Plugins for BrightSign Presentations
Click on your desired resolution to download the specific video mode plugin you want to use
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Now, as shown below:
Open BrightAuthor Connected
Click into the settings (using the gear icon) for the specific player you want to use the video mode plugin on
Access the SD menu
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Place the video mode plugin file in the Videomode directory
Reboot your player
The applied resolution should take effect after the player reboots