The following article outlines a process to migrate BrightSign Players from previous content management systems (such as Carousel 7) to Carousel Cloud.
Please note that this process does not migrate any content.
Prerequisites
An Active Carousel Cloud Subscription
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Compatible BrightSign Players with access to BSN.cloud URL’s.
The serial numbers of your BrightSign players.
Notes:
Player Proxy Settings do not currently persist through the migration process. If your players require a proxy to connect to the internet, they cannot connect to BSN.cloud addresses. To work around this limitation, please remove the players from the proxy policy before the migration, then re-provision your devices in BSN.cloud to re-apply the proxy settings once they are migrated.
Unique static IP information may be lost unless entered in the device setup in BA:connected (referenced in section 3 of this article).
Remove any Route53 or Known URL entries pointing to other setups.
Important
When performing step 3 of this article, it is necessary to set the firmware version to update to the current production version to ensure proper operation with Carousel Cloud. Failure to do so may require manually updating the firmware on each player in some situations.
Player Moving Instructions
1. Create a BSN.cloud Account and Network.
Start by downloading BrightAuthor:connected and create a BSN.cloud account and network using Brightsign’s instructions found here:
Additional Requirements and Info
Your BSN.cloud user account must have permission to access and manage Device Setups, Device Provisioning, and the device Network in your Control Cloud Network.
Please see our Carousel Cloud and BSN.Cloud tutorial video for a walkthrough of these concepts.
2. Find your Carousel Cloud for BrightSign Provisioning URL
Log into Carousel Cloud and navigate to Configure > Players. Then select Player Setup and BrightSign as the player type.
Copy the URL provided. Later, enter this provisioning URL as the “Custom Application URL” in your BSN.coud device setup.
3. Create a Device Setup in your BSN.cloud Control Cloud
Log into your BSN.cloud account. From the dashboard, select Device Setup from the Admin drop-down.
Enter an appropriate Package Name for your setup so you can refer to this setup later. For example, you might use: “Carousel Cloud Setup”.
Under Device Type, select Custom Application URL and paste in the Carousel Cloud Provisioning URL. (Do not use the Partner Application option.)
Also, to ensure your player is on the latest version of Brightsign OS, click to expand Brightsign OS Update under the Advanced Device Settings, then select the Production Release.
Finally, select Network Configuration, then either check the box to Use Current Device Settings or enter a custom network configuration.
Click ADD SETUP FILE TO LIBRARY.
4. Prepare to Provision your Devices
Next, you will add your BrightSign players to BSN.cloud and provision them with the Device Setup you created earlier. You have two options for creating a provisioning file.
If you are coming from Carousel 7, you can download this script onto the desktop of your Carousel 7 server and double-click it to open SQL Management Studio. If accessing the server remotely, you may be prompted to click Connect on two pop-ups. Once you see the script open, select the heading of the script window and click the Execute button. After the script has run, another heading will open below, displaying the results. Click ‘Results’ to highlight the section, and then File > Save Results As… to save it as a .csv file. Then skip to the Upload Provisioning File step below.
Otherwise, you will need to create your own provisioning file manually by going to the Admin tab, selecting DEVICE PROVISIONING, and then selecting Download Template.
Open the import template in your preferred spreadsheet management software.
Now, you can add a row for each player you are adding to your BSN Cloud Network and:
Enter its serial number.
Give it a device name.
Enter the name of the setup file you created earlier.
Application URL and Description can both be left blank.
The Device name + serial number will be the name of your players in Carousel Cloud. If you do not enter a device name, it will only default to the serial number. Once all information has been entered, save/export the spreadsheet as a .CSV file.
Now, back on the device provisioning screen of BSN Cloud, select Upload Provisioning File.
Navigate to and select the .CSV you created. You will then be presented with a verification screen. It will highlight any incorrect info to be corrected such as invalid serial numbers or an invalid setup file. If everything looks good, select Submit.
Next, select all of your new players and press APPLY SETUP to apply the Device Setup you created earlier.
Note: You must remember to apply your newly created Device Setup to your devices; otherwise, they will use the Default Setup. Double-check that the “Setup File” for each of your devices shows the name of the Device Setup you created in step 3.
5. Test One Player
Reboot one of your players. If it is on a sufficiently new BrightSign Firmware version, it should connect to BSN.cloud and pick up its new Device Setup.
If that does not work, you must Factory Reset the player. It is suggested, for the greatest effect, to wipe the SD card before doing the Factory Reset.
6. Update All Players
Once you have confirmed that a single player can successfully complete the process (as many different network connections are being made to both BSN.cloud and Carousel Cloud), progress to moving all of your remaining players.
As your players reach the registration screen, you can register them using the steps outlined in this article: